How we built a massive distributed GOTV team and the friendliest corner of the internet

  • What do we want our team to feel like?
  • What are NextGen’s key cultural attributes?
  • What are our thoughts on these attributes?
  • How do these attributes change or how do we apply them with a smaller team?
  • What other values are very important to you?
  • Based on our team values, how do we work together? What do we do to live out our values?
  • What expectations do you have of your colleagues?
  • What can you individually do to ensure we live our values?
  • What are your expectations of your colleagues in how we communicate with each other?
  • What are your preferences on how we communicate with each other?
  • What type of regular communication do you expect from your direct supervisor? What information do you need from them, how often, and what would the best method be?
  • What type of regular communication do you expect from your senior leadership/other lead management? What information do you need from them, how often, and what would the best method be?
  • What type of regular communication do you expect from your colleagues? What information do you need from them, how often, and what would the best method be?
  • How can we use communication modes to match our values?
  • What types of conversations should be over Slack, email, meeting, phone call, Zoom, text?
  • Invest in a positive, patient, empathetic team culture with staff, volunteer leaders, and volunteers.
  • Non-traditional volunteer leadership roles are needed to successfully implement a distributed program.
  • Provide a consistent level of comprehensive support not only for voter contact but also for navigating a virtual field office. This is a new space for folks and they need a little patience and guidance!
  • Invest in volunteer leadership development and do so in a thoughtful, honest, and transparent manner.
  • Automate whenever possible! Slack has creative features — use them!
  • Program cohesion allows for flexibility later on.
  • Volunteers will join your program because of an issue, candidate, or election, they’ll stay based on how you treat them. Respect their questions and time.

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NextGen America

NextGen America

Mobilizing the #YouthVote across 11 states. Visit us at nextgenamerica.org to learn how you can join the fight.